paulb Posted September 15, 2015 Report Share Posted September 15, 2015 its become very expensive. we seem to have noticed since the new manager came a switch from value priced items to pricier ones. obvious example is the cooked meat section. fresh vegetables have been poor for a while. wife loves fresh sweet corn but tescos stuff is not even lasting 2 days. im finding coop a better choice at the moment food is nicer fresher. even tescos cloths have become expensive. Link to comment Share on other sites More sharing options...
wotsit Posted September 15, 2015 Report Share Posted September 15, 2015 I went in the other day it looked liked they were selling cardboard the place was a mess and the staff just standing around talking with can't be bothered attitude no wonder food not getting on to the shelves.Tesco need to pull it's socks up, it used to be good but now it's sloppy. Link to comment Share on other sites More sharing options...
Colin Posted September 15, 2015 Report Share Posted September 15, 2015 Tesco never was cheap.. It's just an illusion. One thing, of many, that I have noticed is the variable pricing of their (so called) fresh meat products.. eg; A chicken that was £7 last Tuesday was £10.50 on Saturday.. Same packaging/weight etc. Maybe they have "weekend" prices but, either way, it stayed on the shelf and I bought meat/veg in Scalloway instead. [wotsit] Agreed although, in my experience, most of the staff are very pleasant and helpful. It's just the odd one or two who tend to ignore customers whilst they have "meaningful conversations" that bring the place down. Link to comment Share on other sites More sharing options...
Windwalker Posted September 15, 2015 Report Share Posted September 15, 2015 What I don't like is that you can no longer do a weekly shop as the use by dates are so short. So it's costly to get there especially when they rub your nose in it by giving you a receipt for cheap fuel. I've had a number of items which have gone off before the use by date and was told I should have brought them in before the date ran out, but it was cheaper to dump them then having to run into town. try buying a loaf of bread that you can use before the date runs out. As for the home delivery, the last time I looked I could not find a slot for 8 days. So haven't bothered since. Collection is an option but again half the stuff has to be used within a few days, so I'd rather go in and get stuff from the back of the shelf, or find something else. Great sellection and no issues with staff. whalsa 1 Link to comment Share on other sites More sharing options...
whalsa Posted September 15, 2015 Report Share Posted September 15, 2015 I agree Windwalker, often I find the dates on products being that day or the day after. This maybe fine if you live in Lerwick and go there every day for your goods but if you are doing a large shop it is useless. I my opinion meat wise you are much better off using the Shetland butchers anyway, much better quality and supporting local business. Link to comment Share on other sites More sharing options...
wotsit Posted September 15, 2015 Report Share Posted September 15, 2015 I think it's mainly in evening you find the staff chatting to each other as they tend to be the younger ones. But agreed there are some very good staff who do seem to work hard and help customers where they can. Link to comment Share on other sites More sharing options...
George. Posted September 15, 2015 Report Share Posted September 15, 2015 Tesco's delivery service is worth a lot to me. No longer able to drive because of medical problems and thirty-five miles to the shop, on a worse than minimal bus service, means that being able to order everything online for it to be delivered, including all the frozen food, is brilliant. I get my food in every fortnight which works well for me. Ok, I have to book each and every delivery three weeks in advance but that's no big deal. I can always cancel it and there are occasionally other dates available if I need them. Not perfect but as they're the only supermarket that delivers there's not much to complain about, is there Link to comment Share on other sites More sharing options...
hjasga Posted September 15, 2015 Report Share Posted September 15, 2015 Scalloway Meat Co also do deliveries, although maybe not as far afield as where you are. Link to comment Share on other sites More sharing options...
Ghostrider Posted September 15, 2015 Report Share Posted September 15, 2015 Tesco's delivery service is worth a lot to me. No longer able to drive because of medical problems and thirty-five miles to the shop, on a worse than minimal bus service, means that being able to order everything online for it to be delivered, including all the frozen food, is brilliant. I get my food in every fortnight which works well for me. Ok, I have to book each and every delivery three weeks in advance but that's no big deal. I can always cancel it and there are occasionally other dates available if I need them. Not perfect but as they're the only supermarket that delivers there's not much to complain about, is there I appreciate different folk have different food preferences, so it follows that Tesco's current stock range and availability is as likely to be as adequate or at least tolerable for some as it is to be inadequte for others. What I've been finding lately though as a result of an apparent decrease in lines stocked in Lerwick, plus a decrease in stock availability in some lines that are, is that its becoming increasingly difficult to do a shop there and get an adequate selection of the goods I would prefer, at the right price that are also within date to put together menus to cover a reasonable period in to the future. If I'm having to get items from my local shop anyway to cover the things Tesco have run out of, or simply do without them, and either paying Tesco an equal or higher price than I'd pay in my local shop for a comparable item, as all that Tesco have left in are the higher end/higher cost options of that item. Its a borderline case of whether its really worth using them any longer, as the amount saved on any one given order has fallen to such a level as not really being worth the hassle of doing it. I fully realise stock control is an inexact science, and very difficult to achieve exactly for perishables and other short shelf life goods, so its not them I'm talking about here. Its repeatedly running out of stock of items with shelf lives of at lest one month ahead, its repeatedly running out of locally sourced lines for weeks on end, that are readily available every day from the supplier. Link to comment Share on other sites More sharing options...
Colin Posted September 15, 2015 Report Share Posted September 15, 2015 I fully realise stock control is an inexact science, and very difficult to achieve exactly for perishables and other short shelf life goods, so its not them I'm talking about here. Its repeatedly running out of stock of items with shelf lives of at lest one month ahead, its repeatedly running out of locally sourced lines for weeks on end, that are readily available every day from the supplier. Not nearly as inexact as you might think.. When spread over a large(ish)customer base, maintaining adequete levels of stock is fairly easy as there is always a "mean value" in the figures and it is easy to spot a "trend". Running out of something for "weeks on end" is inexcusable unless, of course, there is a valid(?) reason for it.. (non payment of suppliers etc..) An insider(?) advised me that the main reason for so many empty shelves is, you guessed it, the Home Delivery Service.. Apparently (heresay) this service has expanded(?) the "customer base" and, people using it tend to over-order, this is what is damaging(?) the in-store stock levels. Additionally, there are a number of "lines" in-store that are cheaper (due to Tesco's buying power) than they are at the local wholesalers. This has (apparently) proven quite attractive to some country shop keepers. I suppose that what it really boils down to is "bad" management. Link to comment Share on other sites More sharing options...
George. Posted September 15, 2015 Report Share Posted September 15, 2015 Tesco's delivery service is worth a lot to me. No longer able to drive because of medical problems and thirty-five miles to the shop, on a worse than minimal bus service, means that being able to order everything online for it to be delivered, including all the frozen food, is brilliant. I get my food in every fortnight which works well for me. Ok, I have to book each and every delivery three weeks in advance but that's no big deal. I can always cancel it and there are occasionally other dates available if I need them. Not perfect but as they're the only supermarket that delivers there's not much to complain about, is there I appreciate different folk have different food preferences, so it follows that Tesco's current stock range and availability is as likely to be as adequate or at least tolerable for some as it is to be inadequte for others. What I've been finding lately though as a result of an apparent decrease in lines stocked in Lerwick, plus a decrease in stock availability in some lines that are, is that its becoming increasingly difficult to do a shop there and get an adequate selection of the goods I would prefer, at the right price that are also within date to put together menus to cover a reasonable period in to the future. If I'm having to get items from my local shop anyway to cover the things Tesco have run out of, or simply do without them, and either paying Tesco an equal or higher price than I'd pay in my local shop for a comparable item, as all that Tesco have left in are the higher end/higher cost options of that item. Its a borderline case of whether its really worth using them any longer, as the amount saved on any one given order has fallen to such a level as not really being worth the hassle of doing it. I fully realise stock control is an inexact science, and very difficult to achieve exactly for perishables and other short shelf life goods, so its not them I'm talking about here. Its repeatedly running out of stock of items with shelf lives of at lest one month ahead, its repeatedly running out of locally sourced lines for weeks on end, that are readily available every day from the supplier. Unfortunately, in my opinion, where I live the prices of the local shop are shocking. They are approximately 50% more than Tesco charge. They have a bad habit of leaving out of date food food on the shelf and a lot of the veg is not worth having. Don't get me wrong, there are a lot of benefits in having a local shop there but I do expect to pay a decent price and I also expect the food that I buy to be reasonably fresh. Link to comment Share on other sites More sharing options...
wotsit Posted September 15, 2015 Report Share Posted September 15, 2015 Generally I have no problems with the freshness of food.Its generally lack of food on the shelves, come in sometimes after lunchtime and lorries have obviously turned up in the morning but the shelves still bare come back later very late afternoon or occasionally evening thinking more will be on shelves by then but not always so use co op. Link to comment Share on other sites More sharing options...
Ghostrider Posted September 15, 2015 Report Share Posted September 15, 2015 Additionally, there are a number of "lines" in-store that are cheaper (due to Tesco's buying power) than they are at the local wholesalers. This has (apparently) proven quite attractive to some country shop keepers.An insider(?) advised me that the main reason for so many empty shelves is, you guessed it, the Home Delivery Service.. Apparently (heresay) this service has expanded(?) the "customer base" and, people using it tend to over-order, this is what is damaging(?) the in-store stock levels. Yup, heard this one from an "insider" too. Was immediately reminded of the BT excuse that the reason Infinity speeds are so crappy is that its "overused". I might well have gone on to discuss the various flaws of Tesco's "excuse" with the person in question, but was prevented from doing so by laughing too much at the asbsurdity of it. I suppose that what it really boils down to is "bad" management. "Well, If it looks like a duck, quacks like a duck and walks like a duck - then it is probably a duck." Link to comment Share on other sites More sharing options...
wotsit Posted September 15, 2015 Report Share Posted September 15, 2015 One of the problems is too many students/young people who see Tesco easy money standing around chatting/skiving and the work not getting done. (Except for a few)Therefore food from the deliveries is not getting on to shelves fast enough for in store customers and dot com. This is a management problem to give them a bit of a rocket where it is required. You clearly see the delivery lorries come in and you clearly see groups chatting. What they do at Christmas goodness knows with extra deliveries? Link to comment Share on other sites More sharing options...
hjasga Posted September 15, 2015 Report Share Posted September 15, 2015 It's always the young'uns that ruin everything. .. Link to comment Share on other sites More sharing options...
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