Marvin Posted November 1, 2010 Author Report Share Posted November 1, 2010 Hello, the Burravoe exchange was upgraded a couple o months ago to 8mb.However, the person at BT told me that our house could not yet receive 8mb broadband and that when we could a letter would be sent to us to let us know. We still haven't received a letter and I'm starting to think the BT lady was talking nonsense. Why would an exchange that serves 127 houses take several weeks to upgrade? It's not just the equipment in the exchange that needs to be upgraded, the backhaul links also have to be upgraded. One of the reasons why some exchanges had/have only 0.5Mbps services is because the exchanges didn't have fibre to them. They use microwave links which will most probably need to be upgraded as well. That said, the expected completion date for Burravoe is long since passed. Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 1, 2010 Author Report Share Posted November 1, 2010 speedtest.net is not particularly accurate. but If you do use it then don't select Aberdeen as the server. ADSL in Shetland is most probably broken out in London. If you select Aberdeen as your test site then you are testing how fast it takes for data to go almost twice the length of the country. Pick a site closer to London for a slightly more accurate ping time. (there won't be much in it though). The Aberdeen server seems to be a bit flakey in general though anyway. My rather optomistic result from speedtest.net http://www.speedtest.net/result/1013206701.png I would suggest trying the speed tester at www.thinkbroadband.com http://www.thinkbroadband.com/speedtest/button/128864272053774217124.png but the only way of getting a very accurate result (for BT customers) is to use the BT speed test. http://speedtester.bt.com/ (but it does not seem to be working just now). It would also be very handy if you put which exchange you were connected to when you posted your speeds... especially if your connection is not working as you would expect. Cheers Marvin Quote Link to comment Share on other sites More sharing options...
paulb Posted November 1, 2010 Report Share Posted November 1, 2010 http://www.speedtest.net/result/1013227552.pngquite good for us.http://www.speedtest.net/result/1013231373.pngnot as good Quote Link to comment Share on other sites More sharing options...
MJ Posted November 1, 2010 Report Share Posted November 1, 2010 It doesn't seem to matter which I use none of them are great, moved across the road to different IP but still far too slow, streaming is baaadhttp://www.speedtest.net/result/1013276560.pnghttp://www.speedtest.net/result/1013279840.pnghttp://www.thinkbroadband.com/speedtest/button/128864694131138418761.png Quote Link to comment Share on other sites More sharing options...
Logie-Bear Posted November 3, 2010 Report Share Posted November 3, 2010 Hi there, I have just returned to the island having been away. When i got home yesterday i found my internet/ broadband was down.its still not come back up online, i am in scalloway, is anyone aware of a problem or got the same problem? Thanks Quote Link to comment Share on other sites More sharing options...
RFR937 Posted November 3, 2010 Report Share Posted November 3, 2010 Broadband down at East Voe as well , talked to BT this morning and the best advice they could give me was to keep trying their fault number every 2/3 days until the problem was fixed , it could take at least a week as its a big problem , don't quite understand that if other parts of Shetland are still online though as he said it was a problem on the mainland !!!!!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 3, 2010 Author Report Share Posted November 3, 2010 BT Wholesale have issued a notice saying that it should be fixed by lunchtime today (Wednesday). Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 3, 2010 Author Report Share Posted November 3, 2010 BT Wholesale have issued a notice saying that it should be fixed by lunchtime today (Wednesday). I take that back.... another notice has just been issued. They are stating an estimated time of 18.00 but it also says engineers have been 'tasked to site'.... so I'm guessing they don't really know what has gone wrong yet. Quote Link to comment Share on other sites More sharing options...
soljey Posted November 3, 2010 Report Share Posted November 3, 2010 Broadband also off in Scousburgh - for the third time in a week! Quote Link to comment Share on other sites More sharing options...
unlinkedstudent Posted November 3, 2010 Report Share Posted November 3, 2010 Yep, was that STUPID server in Edinburgh again affecting all of Scotland. I just phoned Business Complaints (As I have a business line) and managed to get a £70 refund. Quote Link to comment Share on other sites More sharing options...
DizzyKipper Posted November 3, 2010 Report Share Posted November 3, 2010 As Marvin said... http://usertools.plus.net/exchanges/mso.php?id=30825 Terrible pings in the evening too, even when connected 100-300 ms Quote Link to comment Share on other sites More sharing options...
Logie-Bear Posted November 3, 2010 Report Share Posted November 3, 2010 Is anyone still having internet trouble? Ive still not got my net back!! Starting to get very annoyed! Quote Link to comment Share on other sites More sharing options...
Logie-Bear Posted November 3, 2010 Report Share Posted November 3, 2010 Is anyone still having internet trouble? Ive still not got my net back!! Starting to get very annoyed! Quote Link to comment Share on other sites More sharing options...
hairyian Posted November 3, 2010 Report Share Posted November 3, 2010 Is anyone still having internet trouble? Ive still not got my net back!! Starting to get very annoyed! Latest estimate is 9 PM local time. Quote Link to comment Share on other sites More sharing options...
BounceBounce Posted November 3, 2010 Report Share Posted November 3, 2010 No my connection has been down since yesterday afternoon, getting very annoyed now!!!!! Lets see what 9pm brings!!!! Quote Link to comment Share on other sites More sharing options...
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