stilldellin Posted November 9, 2010 Report Share Posted November 9, 2010 Thanks for the detailed reply Marvin, esp the clarity on the existing fibre cables. Remain to be convinced about the costings of the project, obviously an alternate routing is required to give diversity, just think we could have benefited from a little more pressure down the political route... Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 9, 2010 Author Report Share Posted November 9, 2010 Hi, I tried sending Ian an email, but it bounced back undelivered. "The error that the other server returned was: 550 550 Invalid email address (state 14)." Is there a mistake in the email address published? Aa fine noo Peter. I got it tae work. Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 9, 2010 Author Report Share Posted November 9, 2010 Thanks for the detailed reply Marvin, esp the clarity on the existing fibre cables. Remain to be convinced about the costings of the project, obviously an alternate routing is required to give diversity, just think we could have benefited from a little more pressure down the political route... No problem Stilldellin. Always happy to provide info when I get the chance. I know what you mean about the political route but after 4 years of knocking down doors I've come to the conclusion that this is the best option for Shetland. Quote Link to comment Share on other sites More sharing options...
stilldellin Posted November 9, 2010 Report Share Posted November 9, 2010 Hope you are right Marvin, of course it would not help much with this current problem in Edinburgh ! Quote Link to comment Share on other sites More sharing options...
david Posted November 10, 2010 Report Share Posted November 10, 2010 Hi, I tried sending Ian an email, but it bounced back undelivered. "The error that the other server returned was: 550 550 Invalid email address (state 14)." Would have been more suitable if it had been a timeout error. Quote Link to comment Share on other sites More sharing options...
JordanKZ Posted November 10, 2010 Report Share Posted November 10, 2010 Hm... I actually doubt this speed is right considering the last 1/4 of the download test took 4 minutes. For example, it took me 2 minutes just to open my Gmail inbox, something that takes literally seconds normally. This is an utter joke :-/ http://www.speedtest.net/result/1024379380.png Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 10, 2010 Author Report Share Posted November 10, 2010 For example, it took me 2 minutes just to open my Gmail inbox, something that takes literally seconds normally. This is an utter joke :-/ E-mail the details to slowadsl@shetland.co.uk The more people that report the problems the better.... Include your phone number and the time of the problem.http://www.shetland-news.co.uk/2010/November/letters/Register%20slow%20broadband.htm Quote Link to comment Share on other sites More sharing options...
Rivlins Posted November 10, 2010 Report Share Posted November 10, 2010 Hm... I actually doubt this speed is right considering the last 1/4 of the download test took 4 minutes. For example, it took me 2 minutes just to open my Gmail inbox, something that takes literally seconds normally. This is an utter joke :-/ http://www.speedtest.net/result/1024379380.png I'm getting exactly the same speeds as you, on our BT Business account. I'd report it to them, but I've learned from long experience that phoning them just ties up the line for fifteen minutes or more and never produces any concrete information or help whatsoever, and oddly enough the "Report or track a fault" link on their website doesn't seem to lead to a page where you can actually report a fault. Quote Link to comment Share on other sites More sharing options...
unlinkedstudent Posted November 10, 2010 Report Share Posted November 10, 2010 I'm on a BT business account. Got the slowest result using Internet Explorer 8, quicker with Mozilla Firefox but this result with Google Chrome: http://www.speedtest.net/result/1024535416.png Quote Link to comment Share on other sites More sharing options...
viblir Posted November 10, 2010 Report Share Posted November 10, 2010 Last night 66kbps connection - useless Spoke to Plus-Net technical support this lunch time, he reconed my connection was to a "frame" that had problems, he suggested I turn off my router for 1/2 an hour, this would force it to reconnect / link to another "frame" without problems. Plus-Net piggybacks on BT so might be worth a try Quote Link to comment Share on other sites More sharing options...
Siffy Posted November 10, 2010 Report Share Posted November 10, 2010 Seems to be theres still alot of folk on the gott exchange still having major connection problems.Anyone else finding this still an issue ? Quote Link to comment Share on other sites More sharing options...
daveh Posted November 10, 2010 Report Share Posted November 10, 2010 It is almost un-usable here in Cunningsburgh. My BBC homepage took about 12 minutes to load up whereas, for some reason, Shetlink took only a minute or so to come through. Often, you can get a homepage reasonably well and it gets stuck clicking on a page within a website.I had bid for something on ebay a couple of days ago and the item was finishing last night. I couldn't get through to up my bid so lost out on the item.How much longer have we got to put up with such a crap service? Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 10, 2010 Author Report Share Posted November 10, 2010 UPDATE BT Wholesale has issued a note saying that there is a problem.... The expected clear time is 16.59 today... Quote Link to comment Share on other sites More sharing options...
Rivlins Posted November 10, 2010 Report Share Posted November 10, 2010 Just off the phone from BT broadband support. Spent 50 minutes going round and round checking all manner of settings, disconnecting every PC except one, running a speed test, and the guy telling me that the problem was at MY end. And then while I was talking to the guy, I checked Shetlink and saw Marvin's post.... Me (to BT guy): "Apparently BT Wholesale has said there's a problem. How come you didn't know that?" BT Guy: "Oh, they'll tell us eventually." Quote Link to comment Share on other sites More sharing options...
Marvin Posted November 10, 2010 Author Report Share Posted November 10, 2010 ^^ I'm no sure if I'm laughing or greetin..... Quote Link to comment Share on other sites More sharing options...
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