unlinkedstudent Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019801387.png oooh errr Link to comment Share on other sites More sharing options...
gafynandrew Posted November 6, 2010 Report Share Posted November 6, 2010 I said the other day, in another thread, that I was having trouble playing videos, I just checked my connection speed here, (it's easy and free)when we first got wireless broadband, we were getting 8 mb, it's now down to anywhere between 850 kb to 1.6 mb, I don't know what the hell's going on but I will be on the phone to Orange in the morning (it's always too busy at night) No wonder videos wont play Orange......I'll never go back to them again after the hassle I had. 1st, they put up the price of my package. 2nd, they changed the package that I was on from a completely unlimited 8mb to an 8mb package with a 10gb download limit without notifying me. 3rd, when I unwittingly went over the download limit (without being told I had) they capped the speed of my connection within peak hours (6pm to 12am) to 512k. Only when I rang them to request my mac code so that I could switch to BT did they offer to take the cap off my account.By that time I'd had more than enough of them and I was going, no matter how much begging they did. Link to comment Share on other sites More sharing options...
Suzanna Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019803972.png Link to comment Share on other sites More sharing options...
gafynandrew Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019809756.png Link to comment Share on other sites More sharing options...
beachcaster Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019828063.png Can I assume my connection is also crap? Tiscalli upped my package from £14.99 to £19.99 a month without telling me. The service has been shocking since Talk Talk bought Tiscalli out and I still can't access my emails, 5 days running now that Tiscalli is rejecting my password when I try to log in. Time for them to get the boot me thinks. Who's the best internet supplier at the moment? Link to comment Share on other sites More sharing options...
unlinkedstudent Posted November 6, 2010 Report Share Posted November 6, 2010 Who's the best internet supplier at the moment? The Japanese ones are pretty good but it might entail a move ... Link to comment Share on other sites More sharing options...
Ghostrider Posted November 6, 2010 Report Share Posted November 6, 2010 ^^ I'd agree Tiscali are rubbish. They weren't too bad when I went with them first, but in the 6-12 months before teh TalkTalk takeover they went downhill fast, and TalkTalk have done nothing that's improved them since. I've been meaning to leave them since last January when they put the price up, and go with Plusnet, which seems in the majority opinion to be the ill best eenoo. Just been too damn lazy to get around to sorting it out yet. Link to comment Share on other sites More sharing options...
Oddrun Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019876022.png You don't have to move all the way to Japan to get something better than you have in Shetland Link to comment Share on other sites More sharing options...
Ghostrider Posted November 6, 2010 Report Share Posted November 6, 2010 ^^ When TF is the next boat across..... Link to comment Share on other sites More sharing options...
beachcaster Posted November 6, 2010 Report Share Posted November 6, 2010 Just spent 15 minutes on the phone to Tiscali/Talk Talk, only to be told that my email account has been suspended due to a missed payment!!!! When Tiscali upped my broadband from £14.99 a month to £19.99, without telling me, I didn't have sufficient funds in the account to cover the extra money that I unaware was going to be removed (illegally as far as I am concerned) from my bank account. I ended up getting a bank charge of £25 for Unplanned Borrowing or a failed Direct Debit or something, can't remember off hand, and a letter from Tiscali which cost another £9. I phoned them up and tore a strip off until they agreed to refund the costs incured to myself by what they admitted was their mistake. Looking through my bank statements, I have never recieved any refunds. I have also noticed that they charged me £20.95 in March for some reason??? Can't wait until Monday, as someone in their billing and cancalation department is going to have a very, very bad day. Link to comment Share on other sites More sharing options...
unlinkedstudent Posted November 6, 2010 Report Share Posted November 6, 2010 When I was with Talktalk I found the best people to deal with complaints were the moderators on their forum - for some obscure reason, they seemed capable of rectifying matters when others failed miserably! Link to comment Share on other sites More sharing options...
Siffy Posted November 6, 2010 Report Share Posted November 6, 2010 http://www.speedtest.net/result/1019971770.png All fine here with plusnet - although ping is a bit higher than usual. Anyone know if talk talk/tiscalli is working yet on the gott exchange, i have a friend there who still has no internet connection. ? Link to comment Share on other sites More sharing options...
Oddrun Posted November 6, 2010 Report Share Posted November 6, 2010 When TF is the next boat across..... there are no boat anylonger..................... Link to comment Share on other sites More sharing options...
Ghostrider Posted November 6, 2010 Report Share Posted November 6, 2010 When TF is the next boat across..... there are no boat anylonger..................... Okay, I guess its a case of learn basic Norwegian, and thumb a passage on the next trawler or purser heading home then. Although it would be no surprise if they were giving us a wide berth too, the kind of welcome the old Sheriff has been handing out lately. Link to comment Share on other sites More sharing options...
Ghostrider Posted November 6, 2010 Report Share Posted November 6, 2010 I have also noticed that they charged me £20.95 in March for some reason??? I think this had to do with the price increase and billing dates being on different days, I got charged £21.11. The price increase took effect on January 14th, but the end of January bill was still charged at £14.99. I presume the additional couple of pound was the proportion of the £5.00 monthly increase due from January 14th until whatever the actual billing date was at the end of January. Link to comment Share on other sites More sharing options...
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