Broadband speed

[MJ]

After spending over 6months trying to loose our emergency/travel dial-up (it was costing more than the broadband) with tiscali/talktalk could have really used it these last few days. may well set up the BT PayG again for emergencies problem is it doesn't transfer from one line to the other

[Sheltieman]

ours is so slow - it won't even run a speed test.

[Guest Anonymous]

good luck to anyone trying to get clear of talk talk. they are certainly like a dose o MRSA bloody near impossible to get rid of. a word to the wise for anyone thinking of singing up with them DON'T

[Kavi Ugl]

Mine is still as poor as ever - somehow I can get Shetlink not bad but I can't even access the Post Office website to get a phone number to call.

 

I wonder how many emailed the link set up by Shetland Broadband to register an idea of how many are affected?.

 

[viblir]

Spoke to Plusnet support last night, they aske us to run 3 BT speed checks (www.speedchecker.bt.com) this information is stored on the BT server and is avalible to both BT and Plus net support. Ran checks last night and this morning ranging from 99kbps last night to 22 this morning.

This morning Plusnet support has confirmed the DSL signle is sound and is raising a case with BT, due to the slow data exchange.

[Marvin]

As stated previously in the thread. BT have cleared the fault so all exchanges should operating at normal.

 

In the real world however, Baltasound, Lerwick, Gott, Cunningsburgh, Sumburgh and Burravoe seem to still be struggling.

[Marvin]

Spoke to Plusnet support last night, they aske us to run 3 BT speed checks (www.speedchecker.bt.com) this information is stored on the BT server and is avalible to both BT and Plus net support. Ran checks last night and this morning ranging from 99kbps last night to 22 this morning.

This morning Plusnet support has confirmed the DSL signle is sound and is raising a case with BT, due to the slow data exchange.

 

Unfortunately many users are expriencing speeds so slow that the speedchecker isn't able to work/load....

 

In many cases the speeds are considerably slower than dial up...

[hairyian]

After spending over 6months trying to loose our emergency/travel dial-up (it was costing more than the broadband) with tiscali/talktalk could have really used it these last few days. may well set up the BT PayG again for emergencies problem is it doesn't transfer from one line to the other

 

Subscription free dialup - no registration required :

http://www.shetlandbroadband.co.uk/shinty/services.asp

[jambo6]

Last night 66kbps connection - useless

 

Spoke to Plus-Net technical support this lunch time, he reconed my connection was to a "frame" that had problems, he suggested I turn off my router for 1/2 an hour, this would force it to reconnect / link to another "frame" without problems.

 

Plus-Net piggybacks on BT so might be worth a try

 

I tried this last night - vast improvement so thanks for the tip. Still cant ping bt properly but can access pretty much everything else at an acceptable speed.

[trooter]

I've seen BT engineers out in Lerwick, Quarff and Cunninsburgh this morning.

Just done another speed test gone up from 0.15 yesterday to 2.94Mb now

[Mag]

Broadband back to normal in Tingwall now - yay!

[MJ]

Doing better but not "fixed"

http://www.thinkbroadband.com/speedtest/button/128947731098658629304.png

[Sheltieman]

back to 5MB

[Marvin]

Looks like it's getting there.

[JAStewart]

Yesterday I couldn't even load the speedtest page. That's how slow it was. Ha.