Marvin Posted November 11, 2010 Author Report Share Posted November 11, 2010 Update This morning Ian Shanks from BT e-mailed. Ian is the Head of Scottish Affairs at BT Scotland. A thouroughly good bloke who does his level best to sort out what he can. I gave him a list of the exchanges that were still having problems. At the moment it seems like the problems have cleared except Walls, Baltasound and Gott. I have e-mailed him again to say that these exchanges are still having problems. So..... how are you all getting on now?.. Please include which exchange you are on. Marvin Link to comment Share on other sites More sharing options...
Ghostrider Posted November 11, 2010 Report Share Posted November 11, 2010 ^^I'll let you know in an hour or so. Mine (Sumburgh) was okay (or as okayish as it ever is, which ain't much, usually 1.2 - 1.5 Mb/s) until around this time yesterday, but when the evening load came on it died away to nothing. It always does slow some, usually around poor but still usable (0.7 - 09 ish), but yesterday it was just killed right off. I never had the patience to wait long enough for a speed test result to get an exact speed.... It only bounced back to "normal" sometime between midnight and 1am. Right now I'm pulling around 1.5, so we'll see how long in to the evening it lasts. Link to comment Share on other sites More sharing options...
unlinkedstudent Posted November 11, 2010 Report Share Posted November 11, 2010 ^^ I feel a tad guilty as mine has been rather steady with a download of around 6.60mb but dropped to a shocking 6.19mb just now (I blame Ghostrider for turning his router on ). I'm Sumburgh Exchange too but on BT Business. PS: I'll let you know Ghostrider when I've stopped work for the day and then hopefully your speed will increase. Link to comment Share on other sites More sharing options...
Muppet Posted November 11, 2010 Report Share Posted November 11, 2010 http://www.speedtest.net/result/1026372736.png Oh dear! I was getting 6 mb at lunchtime, but back to this it seems! I'm on the Lerwick exchange. I did get a reply from my ISP and despite telling them everyone I knew in Shetland was suffering the same problem and it seemed to be a BT network problem, they have....................... sent me a new netgear wireless router and instructions on how to test my equipment when it arrives!! I'll wait till the router comes then hopefully it will have been sorted and I'll have a shiny new router to do with what I will! Link to comment Share on other sites More sharing options...
Marvin Posted November 11, 2010 Author Report Share Posted November 11, 2010 ^^^^ I wid post a pictir oh me pullin me hair oot.... but..... I dunna hae ony and it would probably take 4 hours for you guys to load the page.... Link to comment Share on other sites More sharing options...
Logie-Bear Posted November 11, 2010 Report Share Posted November 11, 2010 No internet access at all in Gott, neither me or the house next to me can get on. We are both with AOL and they say its a BT fault cozThey cant even dial into the line to perform a check! For Marv, as you guessed Gott exchange! GRRRR!!! Sent via mobile Link to comment Share on other sites More sharing options...
MJ Posted November 11, 2010 Report Share Posted November 11, 2010 well that's me on dial up. walls exchange. I've had no internet since about 4pm, discovered the shetland anon dial up details had failed to save, but finally found someone to get them for me. this is beyond a joke. Link to comment Share on other sites More sharing options...
upnorth76 Posted November 11, 2010 Report Share Posted November 11, 2010 current speed: 1.920 kbps (download) upload speed: 320kbps location: firth Link to comment Share on other sites More sharing options...
stilldellin Posted November 11, 2010 Report Share Posted November 11, 2010 download 1971 kbps, upload 359 kbps. This is per my norm for Scatness, about 4.5 miles from Sumburgh exch. Link to comment Share on other sites More sharing options...
stilldellin Posted November 11, 2010 Report Share Posted November 11, 2010 Still problems on Burravoe, customer crawling at 20 kbps last night then 3 Meg lunchtime today, now b****r all tonight !!! Link to comment Share on other sites More sharing options...
Far Haaf Posted November 11, 2010 Report Share Posted November 11, 2010 But, BT says it's fixed. So can we really complain? http://www.shetland-news.co.uk/2010/November/news/BT%20say%20broadband%20problems%20fixed.htm BT and the other service providers are still getting their monthly direct debit payments for the service they say they are providing, and as long as they are getting those payments why should they really be bothered whether or not they are actually providing a service.What would happen if people started to demand refunds for the time that the service has been unavailable????Just an idea which might be worth pursuing. Link to comment Share on other sites More sharing options...
GypsyScy Posted November 11, 2010 Report Share Posted November 11, 2010 Broadband been off all evening AGAIN!!! Link to comment Share on other sites More sharing options...
jaydee67 Posted November 11, 2010 Report Share Posted November 11, 2010 No internet for most of the evening in Voe tonight. Link to comment Share on other sites More sharing options...
Marvin Posted November 11, 2010 Author Report Share Posted November 11, 2010 Right.... annider e-mail.... I'll phone BT in the morning.... Remember to keep sending e-mails (if possible) to Ian - slowadsl@shetland.co.uk and Tavish is looking to hear about it as well tscott@supanet.com or phone 01595 690044 Link to comment Share on other sites More sharing options...
Marvin Posted November 11, 2010 Author Report Share Posted November 11, 2010 GypsyScy - which exchange? Link to comment Share on other sites More sharing options...
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