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Broadband speed


Marvin
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Problems with Broadband in Gulberwick  

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  1. 1. Problems with Broadband in Gulberwick

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    • Oh NO!
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Going great guns again noo....

 

http://www.thinkbroadband.com/speedtest/button/13162283918856576784.png

 

Having also been advised earlier in the evening by the proprietrix of Jolly Typing Services, that there has been "no problem with linespeed all day", its looking like this one was down to my ISP. Sighhhhhh.....if it ain't BT that kills ya, the people with the other gubbins do. :evil:

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http://www.speedtest.net/result/1488734751.png

 

Sunday morning,

 

 

This is what the link is capable of when the BT backhaul is working correctly; i.e. when they don't "fix" things.

 

It has been as high as 7.04 "down". "up" is consistently 0.38.

 

I can only remember one occasion when "up" was less than that in the last 2 years; even when backhaul was broken and downloads were at dial-up speeds.

 

Exchange:- Scalloway

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Would be interesting to see the results.

 

I have been doing an informal survey of broadband speeds in Westerskeld after discovering a huge difference in speed between neighbours. It would appear that upto a certain point along the road folks are getting 8Mb (ish) connections & from then on everyone is getting 2.5Mb or less. We are all on the Reawick exchange and the change is sudden (ie not a progressive decrease with distance). One house is 8Mb then the next one, only a 100yards or so away, has less than 2Mb.

 

Does anyone know who the local BT engineer is to see if they can informally shed any light on if there is a particular reason for this or if we should attempt to get BT to investigate.

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Would be interesting to see the results.

 

I have been doing an informal survey of broadband speeds in Westerskeld after discovering a huge difference in speed between neighbours. It would appear that upto a certain point along the road folks are getting 8Mb (ish) connections & from then on everyone is getting 2.5Mb or less. We are all on the Reawick exchange and the change is sudden (ie not a progressive decrease with distance). One house is 8Mb then the next one, only a 100yards or so away, has less than 2Mb.

 

Does anyone know who the local BT engineer is to see if they can informally shed any light on if there is a particular reason for this or if we should attempt to get BT to investigate.

 

Less than 2 Mbps? Much less?

 

Get the attenuation and other figures from the modems.

 

There may be more than one cable back to the exchange. Possibly the 'next'cable is aluminium - fine for voice when it was installed, but not so good for data.

If this is the case, unfortunately, BT OpenReach will only replace it if it genuinely is faulty, or someone pays for it to be replaced.

 

Whatever the reason, it is unlikley you will get BT Wholesale to treat it as a fault based on the info provided so far.

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I tried to sign up for it, but alas, my internet connection doesn't meet the requirements:

 

Requirement: You have a stable broadband connection (i.e. it doesn't disconnect frequently). Note that this is just referring to the connection – not the speed.

 

:(

 

Ditto, though it's been quite good this week.

Surely large parts of shetland could be seen to be in eligable for this due to the frequent outages.

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Whatever the reason, it is unlikley you will get BT Wholesale to treat it as a fault based on the info provided so far.

 

Agreed. That's why I thought it would be worth a quiet chat with the local BT engineer to see if it was inherently due to the infrastructure or configuration (ie something that can't be changed). If there isn't a fundamental reason why there should be a drop in performance then it would be worth while getting BT to investigate further.

 

I know of other community projects that have organised upgrades to their local network for better performance. If we were only looking at replacing a relatively short length of old cable (ie not all the way from the exchange) then I think it would be a realistic proposition to pursue.

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Would be interesting to see the results.

 

I have been doing an informal survey of broadband speeds in Westerskeld after discovering a huge difference in speed between neighbours. It would appear that upto a certain point along the road folks are getting 8Mb (ish) connections & from then on everyone is getting 2.5Mb or less. We are all on the Reawick exchange and the change is sudden (ie not a progressive decrease with distance). One house is 8Mb then the next one, only a 100yards or so away, has less than 2Mb.

 

Does anyone know who the local BT engineer is to see if they can informally shed any light on if there is a particular reason for this or if we should attempt to get BT to investigate.

I would be extremely skeptical of anyone who says they are getting ( quote 8Mb ish ) unless they are practically next door to the exchange. If you want to speak to the local BT guys, you might be best calling along them in Lerwick.

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