Best Broadband Provider?

[enkelt skapninger]

I'm with Zen. They're slightly more pricey, but the customer service is second-to-none. When there were all the broadband problems a few months ago, Zen knew exactly what the problem was even though BT didn't seem to know themselves.

 

I would heartily recommend them (and they are on a 1 month minimum contract so if you don't like them you aren't stuck with them)

[mikel]

@Spock.

 

I wonder if the problem you are having with going over your download limit has anything to do with the fact that bt wireless routers are showing as BTFON and BT Openzone.

 

I was searching for my router on my iphone the other day and it picked this up and you don't need a wep key to access it. People can use these options to access the web either by already being a bt broadband customer and using their details to sign in or paying a small fee for a pass.

 

I turned my router off and these options only appear when it is turned on. I wonder if this is whats affecting your usage?

[mhutch]

i dunno if anybody else feels like boasting about plusnet but they have been spot on so far , had them for nearly 3 years, UK call centre n good value for money packages

[hairyian]

@Spock.

 

I wonder if the problem you are having with going over your download limit has anything to do with the fact that bt wireless routers are showing as BTFON and BT Openzone.

 

I was searching for my router on my iphone the other day and it picked this up and you don't need a wep key to access it. People can use these options to access the web either by already being a bt broadband customer and using their details to sign in or paying a small fee for a pass.

 

I turned my router off and these options only appear when it is turned on. I wonder if this is whats affecting your usage?

 

Those services use a VPN to the BT network. Usage will not be against your IP.

 

One of the problems with Open Zones / Hotspots and the like is that if you were to allocate an encryption key on them, you would need to hand out the details to enable folk to connect, which largely defeats the purpose of having one.

[DizzyKipper]

I'm with Zen.

 

[snip]

 

(and they are on a 1 month minimum contract so if you don't like them you aren't stuck with them)

 

Plusnet have this option too

[Zog]

I'm with Plusnet and although it owned by BT, it's not run like BT. There is another reason and that is they will provide a broadband only service.

It has suffered the same misfortunes of late, as has everybody else, but that was all BT's fault. I would not touch TalkTalk with a barge pole. I got involved with them when they took Tiscali over. They have a habit of changing your contract and failing to keep their promises.

 

This is as about as good as you can get for broadband comparisions and its spells out exactly what you get and exactly what it costs.

 

http://www.confused.com/tv-broadband-phone

 

This is however not necessarly what the sales person will say. Get them to confirm every detail and do not be talked into taking anything extra because it costs more and thats their job. As soon as they start to say that they don't do that package in Shetland, hang up.