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New Lerwick Health Centre appointments system


daveh
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If I wanted to have an appointment with a doctor at the Lerwick health centre, I have previously had to phone on the dot at 8-30am in order to get an appointment that day. I was always seemingly unable to book appointments for, say, a day or two in advance.

Does the new system, now being trialled, mean that I can now book appointments for a day or two (or longer) in advance?

Can I specify a particular doctor rather than see whoever has a vacancy?

If I want an appointment on the same day, have I now got until 11-30am to phone in?

 

I have read articles about the trial but don't really understand it yet?

 

:?

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I was always seemingly unable to book appointments for, say, a day or two in advance.

I'm quite surprised by your post. I've not been a power user of the place, but have been several times over the summer. My experiences of booking appointments were completely unlike what you describe. Neither better nor worse, just different. Most appointments were several days in advance but sometimes sooner. I presumed that it depended on the level of demand.

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In my experience you either phoned at 8.30 to get an appointment on that day, or you got one a week or ten days in advance with some random doctor. As for seeing a particular doctor I haven't seen my own one in years as her appointments seem to be like gold dust. The appointment system at the Lerwick Health centre has been a disaster for years and they never seem to sort it out regardless of what system they try.

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From what I've heard they're adopting the system used in the US

 

'Triage'

 

triage, French, sorting Emergency medicine A method of ranking sick or injured people according to the severity of their sickness or injury in order to ensure that medical and nursing staff facilities are used most efficiently; assessment of injury intensity and the immediacy or urgency for medical attention. See Streamlined review.

Triage priorities

Highest priority Respiratory, facial, neck, chest, cardiovascular, hemorrhage, neck injuries

Very high priority Shock, retroperitoneal or intraperitoneal hemorrhage

High priority Cranial, cerebral, spinal cord, burns

Low priority Lower genitourinary tract, peripheral nerves and vessels, splinted fractures, soft tissue lesions

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but what the patient may think is minor could be a syptom of something much worse. there are rules in the rest of the uk that you have to be seen by a jp that day. whats wrong with lerwick its not a massive town. is the sickness level so much higher there than any where else.

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Is it just me or are there a hell of a lot of sick folk residing in the Lerwick practice area?

 

4,000 appointments a month for 9,000 registered patients comes to an average of each person visiting the doctor over 5 times a year.

Wait till Broadband and HD Television.

I shudive been a Doctor. :mrgreen:

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