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Broadband/Sumburgh


DizzyKipper
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Seems like they had a power cut somewhere in the system...

 

______________

BT Wholesale - Broadband Incident Report

 

BT Incident Reference: 30054 Issue : FINAL

Detected Date: 25/10/2010 Detected Time: 21:10

Start Date: 25/10/2010 Start Time: 21:03

Actual Clear Date: 25/10/2010 Actual Clear Time: 22:00

 

Incident Headline: : LERWICK - INVERNESS : LOSS OF SERVICE

 

Progress Details: Service has been restored after power failure

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BT regrets any inconvenience this may have caused.

Dialling Codes Affected: 01592 01595 01674 01806 01857

01950 01957 01674 01806

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Interesting, I didn't have a loss of service tonight GR. I did have a gaming ping of 100-200ms between 8 and 10pm. Rebooted the router to no avail before pulling the plug for about 10 mins. Was fine after the reconnect.

 

99% of the time the failures for me are authentication failures on Plusnet's side. Connection to the exchange is just fine.

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Look at the codes affected!! http://usertools.plus.net/exchanges/mso.php?id=30527

 

Plusnet have reopened the error status, seems it's not completely fixed...

 

30/10/2010 @ 09:49 20CN Connectivity Issues (64221) - RE-OPENED

It has become apparent that the issue we had previously reported as fixed, is still ongoing. Our suppliers are still working on this problem and we hope to have it resolved shortly.

 

Fingers crossed it doesn't go off again....

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