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I did a full scan the other night on the laptop and Kaspersky is tellin me that 'threats have been detected'. It asks me to neutralize these threats but when I click on the word 'neutralize' nothing happens. Any ideas or tips?

 

Cheers

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I'm exactly the same. I had to get my computer fixed again(trojan) a couple of weeks ago so I got them to install a new anti-virus and they(ITS) recommended Kaspersky.

 

Now, I keep getting the same pop up as you but nothing significant seems to happen when I click neutralise. I've also found that when I open the Kaspersky window and click "Fix it now" nothing happens.

 

Methinks I'll have to phone them next week sometime.

 

:(

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get a better antivirus like trend micro. :wink:

 

this could be any number of things,

1.what files is it saying are threats?

2.when you go to neutralize them does it delete them or put them into quarantine?

3. what version are you using, the free one, internet security or antivirus?

4. what code do you get with the pop up when it says you have threats in your puter?

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I use ZoneAlarm Extreme Security, and have done for years (ZoneAlarm Pro before that) and my computers or network have never had a single virus of any sort on them since then, despite working with IT and many, many files etc. from customers, online etc. being looked at and opened as part of my work.

 

Sure, I have found viruses on/in customers' machines and files, but they have never managed to get onto my network or into my computers.

 

Seriously, ZoneAlaram Extreme Security - I simply don't think there is anything better on the market.

 

OK, it is NOT cheap, but for my work and for the sake of my customers, I simply have to buy the best available.

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:? Be gentle with me!.

 

I've purled around and when I click on the big red circle it opens a new window with a "Detected Threats" tab and when I click on it it tells me that 3 have been detected.

 

It then seems to offer me the choice of Quarintine and Disinfect.

 

Should I disinfect them?.

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Quarantine is generally safer - it puts the infected file in a safe place where it can't harm your system.

 

It *may* be that putting a particular file in quarantine means that one of your programmes doesn't work (it perhaps needs the file that is infected, and now hidden away in quarantine) and in that case then try to disinfect the file so it can still be used.

 

So, plan of action:-

Quarantine first - but if that causes a problem with one of your programmes then try to disinfect the file so you can use it.

 

Hope this helps.

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I have Kaspersky internet Security 2011.

 

Nothing happens when I press the 'fix it now' button but if I double click the big red button then another box opens with an option to 'neutralize all' or 'details'.

 

If I click details the 'detected threats' list opens but there is nothing listed! :?:

 

If I click on 'neutralize all' not much seems to happen.

 

I'm not sure whats happening TBH but when I go into 'report' it says I have no 'malicious objects'/Adware or Other programs that have any viruses/trojans etc.

 

This laptop is 3 years old now and I've never had a problem and used Kaspersky each year. Everything seems to work okay so not sure why its telling me my computer is at risk!

 

Cheers

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  • 1 month later...
Probably there'll never be a keygen for Kaspersky, and at the moment one of the best options is Kaspersky 2011 Trial Reset v3.2.0 by BOX!. Looking for Kaspersky keys is useless, cause eventually they always get blacklisted.

 

 

Maybe I am wrong but are you really speaking about a pirate version of Kaspersky?

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Probably there'll never be a keygen for Kaspersky, and at the moment one of the best options is Kaspersky 2011 Trial Reset v3.2.0 by BOX!. Looking for Kaspersky keys is useless, cause eventually they always get blacklisted.

 

 

Maybe I am wrong but are you really speaking about a pirate version of Kaspersky?

 

 

yeah he is.

 

http://i528.photobucket.com/albums/dd329/Triss_Hawkeye/Im-sorry-was-that-an-attempt-at-wit-Tut-tut.jpg

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