Chrish Posted May 21, 2011 Report Share Posted May 21, 2011 Now that 'Robertson and Peterson' are no longer with us, is there anyone on the isles who will attempt a repair of a Hotpoint Washing Machine? The drum inside ours stopped rotating during last night's wash. I guess it could be a simple belt problem but it might also be a motor or brushes malfunction. Is there anybody out there? ta Quote Link to comment Share on other sites More sharing options...
Lastditch Posted May 21, 2011 Report Share Posted May 21, 2011 Think Appliance Rescue does any make but no sure. Quote Link to comment Share on other sites More sharing options...
paulb Posted May 21, 2011 Report Share Posted May 21, 2011 their parts bit is still open or was the last time we went for a bit for the drier. worth giving them a call on the off chance. Quote Link to comment Share on other sites More sharing options...
Muppet Posted May 21, 2011 Report Share Posted May 21, 2011 Now that 'Robertson and Peterson' are no longer with us, What's happened to them? Quote Link to comment Share on other sites More sharing options...
Lastditch Posted May 21, 2011 Report Share Posted May 21, 2011 The most usual problem with Hotpoint is the carbon brushes in the motor. Easy job to replace. Used to be about £20 for a set. Quote Link to comment Share on other sites More sharing options...
LandRover S2a Posted May 21, 2011 Report Share Posted May 21, 2011 AFAIK Robertson & Peterson are still operating the "repair" side of things as they are still covering warranty work - they can still be reached on their original numbers. I know this as I called them last week by mistake, thinking they covered the warranty on my Zanussi appliance Quote Link to comment Share on other sites More sharing options...
Chrish Posted May 21, 2011 Author Report Share Posted May 21, 2011 Thank you. That's good to know. Made another attempt at a washing today and although the 'wash' cycle worked as normal, the machine just hung at the 'rinse' bit. I suspect this is probably a symptom of the end times but if not I'll give R and P a ring on Monday. cheers Quote Link to comment Share on other sites More sharing options...
fusion Posted May 29, 2011 Report Share Posted May 29, 2011 Now that 'Robertson and Peterson' are no longer with us, What's happened to them? I'm suprised to hear they are still operating in anyway still, i found their customer service was a bit lacking last time i delt with them. a case of seveir overcharging to move some electicail appliances. the shop staff (like most shetland shops) was a hit or a miss on who you got depended on how good a service you got too. i think Applience Rescue is your best bet now Quote Link to comment Share on other sites More sharing options...
pinewood Posted May 29, 2011 Report Share Posted May 29, 2011 same thing happened to ours last night, an item of washing had jammed the drum causing the belt to come off. Make sure the machine is unplugged. 2 screws on the back cover and remove the panel. depending on what model number the motor will be at the top or bottom of the machine. If the belts off, check for any damage eg snapped or badly worn, If it is you'll need to order a new one. The part number and belt length should be printed on the belt. If its ok put it back on to the motor spindle first then onto the right hand side of the pully wheel on the back of the drum and turn the wheel anti clock wise.You will also need to make sure the belt is on straight and inline with the pully wheel, if not the belt will come off again. Just keep turning it a few times and watch the motor spindle to see if the belt moves There isn't much space behind there to work so i normally take off the top cover too. This is a pretty easy diy fix and could save you the call out and repair charges if it is the problem. Quote Link to comment Share on other sites More sharing options...
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