i've been done

[fionajohn]

phoned lerwick garage regarding a price for my peugeot partner-combi car said i didn't need a cat and was told £240/£250

to-day it was fitted and i was charged just over £500 ok they did an extra small job charged £24+vat for that

but surely any GOOD retailer would let the customer know that the goods are double what was originally quoted so the customer could source from else where

p.s. i could have got of ebay for £235 and hubby would have fitted but thought give local business the trade

[Kavi Ugl]

I think that's worth a phone call to either Trading Standards or CAB.

 

Judging from your post they've gone back on their word and fitted it when they told you it wasn't needed, and didn't even tell or ask you.

 

Also, I'm not sure how they can charge so much extra when they'd already given you a quote. Unless the extra £ was for the time spent working on it?.

 

Definately worth a phone call and don't pay that bill until you've done it!.

[fionajohn]

sorry I confused it a bit (I've calmed down a wee bit now) I said I didn't need the catalistic converter bit as I had decatted it last time I replaced the exhaust

the exhaust came to about £400 + vat then the extras labour was only £36

hubby things he was told £250 + fitting as vat wasn't mentioned we assumed that was included in price

if he had said £250 +vat + fitting we would have done it ourself for £235 a bit of a difference

also unfortunately it's been paid