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fionajohn
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I see that many folk seem to need a smiling face while they shop, I don't go to the supermarket to make friends but to just get my shopping done with the least hanging round as possible!

Small talk is under rated...

When a checkout assistant asks me how I am I'm always reminded that they are told to ask, if I passed the same person in the street would they still ask me how I am?

I'm for honesty. If you mean it, say it! Cut the crap, there's too much of it around.

Oh- and Yuletide Felicitations to all on Shetlink - I mean that! :D

I'm also for honesty: and can't help thinking you are a total Errshoil...

Felicitations and a Happy New Year to all. :lol:

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If the checkout operator is wearing a name badge, I always say "thank you" followed by the person's name and this is always appreciated.

This is done even if there was no previous casual conversation between us.

Given that supermarket name badges generally bear the first name only, and that you have not been introduced and therefore the operator knows you only by the (sur)name on your credit card, does it occur to you that that might make you a patronising twerp? Wishing to remain in employment, the operator has no choice but to smile sweetly back while inwardly seething...

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If the checkout operator is wearing a name badge, I always say "thank you" followed by the person's name and this is always appreciated.

This is done even if there was no previous casual conversation between us.

Given that supermarket name badges generally bear the first name only, and that you have not been introduced and therefore the operator knows you only by the (sur)name on your credit card, does it occur to you that that might make you a patronising twerp? Wishing to remain in employment, the operator has no choice but to smile sweetly back while inwardly seething...

 

Well said Filsket! Sure you mean no harm, daveh, but it makes us cringe! :roll:

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Generally a smile and a thank you is what many check out folk get from me, in my local, very local shop I have come to know them but still, a smile and a thanx.

As usual, Peat, you have indulged in your favourite pastime of wilful misrepresentation. I should hope that all of us would naturally smile and thank anyone in a customer service environment, when appropriate, as an automatic extension of good manners and consideration. Just as we should hope that those whom we serve would acknowledge us when acting in our own professional / occupational capacity. That doesn’t mean talking down to people who are not in a position to answer back.

 

Of course this works both ways. An earlier poster assured us that they had no instructions to engage in chit-chat. Good. I was not one bit impressed by a grey-haired checkout operator, several years my senior, in Sainsbury’s yesterday, assuming that everyone has just had a happy family Christmas and enquiring cheerfully how I was getting over it. Since my sons and I had made the best of the first Christmas since my husband died I did not have the answer she was expecting.

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i work in the tesco in lerwick and although we are not told to engage in chit chat we are asked to be polite and friendly

you can usually tell which customers are willing to talk beyond the " hello how are you" and i like to talk to different people and have become quite friendly to some of the regulars

obviously when we are very busy we can't talk but when quiet i have seen myself talking to some-one for 10/15min

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As usual, Peat, you have indulged in your favourite pastime of wilful misrepresentation.

 

Aww, now you are implying that I am a miserable Cougher like some on here. I have been both sides of the counter so to speak, the reason for the lack of banter with the local teller folk is the fact they are busy and generally concentrating on getting the job right.

 

My favourite pastime is far more enjoyable.

 

Thanx :-)

 

 

Saddened though, to hear of your loss.

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Very relieved the Co-op isn't closing for the same reasons as many others.

 

I can't agree with the high praise given to the cafe, admittedly based on just one visit - the tea was truly disgusting, instant out of a machine - would it be out of the question to provide a boiler and tea bags instead?

 

A decent cuppa might tempt me back.

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  • 2 weeks later...
Why would the co-op be closing their cafe and leasing it to Peacocks who are under threat of the administrators with debts of £240,000,000?Where will i go for my breakfast now?

 

Presumable they've been offered a better rent, plus they're hoping it attracts more people.

 

Peacocks are still in danger of going into administration

 

http://www.bbc.co.uk/news/uk-wales-16568358

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