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Have never seen a ping over 100 any time of day. Speed is currently half of what is available this far from my exchange, but doesn't seem to relate to the times that everyone with a better service seems to be complaining about. Given up bitching to Plusnet about it by phone as it takes half an hour out of my life every time while they insist on running through the scripted "it must be your equipment etc." speil. I just keep a ticket live as I know that every time they resest whatever is restricting my speed, it'll degrade again within a week.

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Is anyone in Lerwick getting a decent speed? Getting really fed up with this slow connection now! Most nights get about 0.5Mb Just done a few checks, getting 1.2Mb on speedtest, over 2Mb on BT Wholesale check, which gave me this:


Download speedachieved during the test was - 2.04 Mbps

For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.

Additional Information:

Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)

IP Profile for your line is - 7.15 Mbps



Yet BT broadband checker says I would get this with them:


Between 10.0Mb and 19.5Mb

(Estimated speed: 17.0Mb) Now

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Press release from BT. ADSL2+ is live in Lerwick....

..but it's not a new cable, just a new route ;-)


You will need to speak to your ISP to find out when/if you are being migrated on to the new service.


December 17, 2012





The Shetland capital of Lerwick has an early Christmas present – access to faster broadband speeds and the global Ethernet business network after being hooked up to BT’s new £8 million fibre transmission link which runs from the Northern Isles to Inverness..

Homes and businesses along the route through Alness, Dingwall, Invergordon, Kirkwall, Tain and Thurso are already able to benefit from faster broadband over copper lines as part of the roll-out of BT’s next generation broadband service.

BT’s investment will deliver consumer broadband download speeds of up to 20 megabits per second (Mbps) – more than double the fastest speed previously available from BT. Internet service providers seeking to move to the faster service will migrate their customers during January, February and March.

As well as bringing faster speeds to Lerwick, the new link will carry broadband traffic between Shetland and the mainland, bringing improvements in broadband service resilience for all users across the islands. The existing microwave radio links that serve Shetland will be retained as back-up.

. . Lerwick has also been upgraded to the latest generation Ethernet network which offers large businesses, SMEs and public sector organisations major improvements in communications at the same time as significantly reducing costs. It follows the rollout of Ethernet at Dingwall, Kirkwall, Tain and Thurso.

The project has involved building one of the longest optical transmissions systems in the UK using almost 1000km of fibre cable, including 400km subsea. Innovative design work was commissioned to cater for the distances involved and to enhance the remote maintenance and service of the equipment. Specialist equipment had to be installed at 20 different sites along the route of the new link.

Brendan Dick, director, BT Scotland, said: “This is a great, early Christmas present for Lerwick and the mainland towns as we originally planned to connect the fibre link early in the New Year. BT’s continuing commitment to the Highlands and Islands is evident through the investment of £8 million in the new, north fibre route and I’m delighted that we’ve joined up the links in the chain significantly ahead of schedule.

“The arrival of Ethernet in Lerwick will deliver a huge boost for local businesses and

public sector organisations and I’m certain it will deliver big benefits to the local economy.

The new cable will also play a major role in any future deployment of fibre broadband

and even higher speeds in the north of Scotland.â€

Faster broadband over copper is already available to more than 1.5 million Scottish premises and, by next spring, around 73 per cent of homes and businesses in Scotland will be served by an exchange which has been upgraded to deliver these higher speeds.

Both new services are available on an open, wholesale basis to all communications companies providing broadband and/or business services.

The new Ethernet network makes it possible for businesses to opt for a choice of guaranteed broadband speeds over a dedicated line and across multiple sites.

Customers can choose Ethernet speeds between 1 Mbps and 10 Gigabits per second (Gbps) to suit their needs and, at the top rate of 10Gbps, the system is capable of transmitting 10 billion bits of information per second.

The service is available at a fraction of the cost of a comparable one provided previously by a similar, traditional private network.

Businesses and organisations using voice, data, video and other bandwidth-hungry applications across more than one site are the most likely users. The highly flexible system can be easily expanded as a business or organisation grows.

It is also being used by many mobile phone operators to address the explosive growth in demand for mobile data services across the UK.


For further information about this news release please contact Mitch Reid or Anna Steven in the BT Scotland press office on 0800 085 0660. All our news releases can be read at www.bt.com/news

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I am about to effing explode. I've wasted hours today due to Business e-mail being upgraded to Office 365 and apparently my version of Outlook is incompatible, told there was a link to a free version of Outlook 2007 (except it wasn't there!), told twice that a special team would call me back (and haven't, since Friday) but apparently someone will now call me at 9.00am tomorrow so what do I think of BT?


**** **** **** tossers!




Blow it, I'll just stop trying to earn a living. :evil:

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^ BT users may get the 17Mb or so, but us on other ISPs will have to wait till they decide to play catch up :(


I am on fecking BT! :evil:


I had bloody over 6mb before this!


Edit: and now I do again but it spiking like mad!




Sorry, didn't mean to sound like I was having a go at you, trooter - my spleen being vented is aimed at BT!

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