Internet problems?

[Colin]

Scalloway has been pretty 'iffy' for a week or two.

 

http://www.thinkbroadband.com/speedtest/button/139679015152610457586-mini.png

 

Connection seems(?) OK at the moment but, ping speeds are lousy.

 

Problem somewhere

[Skalavagr]

I've been nipping in the house and running Speedtest every so often. It reached the giddy heights of 2.04Mb but that's as good as it's gotten.

[RFR937]

Hi WIndwalker and RFR937

 

Yes, tried restarting The Box - always my first move when the Internet starts playing up!

 

I ran BT's own Broadband Speed Test which came up with an odd result. It gave a speed of 8.13Mb as "The speed coming into your house" and a miserly 0.88Mb as "The speed you get at your computer". Does this mean that the Home Hub is up the creek?

Possibly dodgy modem or Filter, I've a spare homehub 4 you can try if your with BT , suspect it's just BT problem though , try speedtest and see what speed they give you? I think if there is a few of us all suffering then it's a network problem and not a individual issue . I f you want to my other modem just PM me .

[Skalavagr]

Thanks for the offer. I think it's definitely a BT issue though. I minded to ask the inlaws how their Internet was (they're out at Port Arthur) and they said that theirs had been slow all week as well.

 

I would phone BT and report a fault but I'll not be at home during the day until Thursday.... it could well be back to normal by then!

[facey]

TalkTalk up to tricks again. changed package and added tv for free, so they killed of a package boost allowing up to 20meg on my line thus slowing my line speed to 10/11meg called and had to get a manager to boost my line speed manually to get back to my usual 14meg. Now i've slowed again and had to snr tweak to get back to proper speed

http://www.speedtest.net/result/3422216930.png

[paulb]

http://www.speedtest.net/my-result/3422994479

 

i hope this new bt thing is goig to reach us because this is hardly usable

[Ghostrider]

TalkTalk have never been the same since the cable was out at Christmas. No so bad when there's little load on the system, but during peak load (4pm - Midnight), pretty crap as often as not.

[facey]

TalkTalk have never been the same since the cable was out at Christmas. No so bad when there's little load on the system, but during peak load (4pm - Midnight), pretty crap as often as not.

they are just up to tricks. I tweaked my snr values to connect at 17meg and was getting full 1.7mb/s download

[JustMe]

Just for fun my hotel wi-fi in a hotel in a small English city is getting something like 10mb download and a rather good ping. Compared to 3mb on a good day at gome in Shetland.

[facey]

Just for fun my hotel wi-fi in a hotel in a small English city is getting something like 10mb download and a rather good ping. Compared to 3mb on a good day at gome in Shetland.

The grass is always greener ' but there's no place like gome

[Skalavagr]

Meanwhile, in Scalloway...

 

http://www.speedtest.net/result/3433221856.png

 

BT commented:

 

"At the moment your current speed is performing within acceptable parameters for your line."

 

[Para Handy]

Never gets any better than this at my Sisters in Mossbank

http://www.speedtest.net/result/3445986855.png

[MuckleJoannie]

Lerwick is in line for fibre broadband

 

http://www.shetlandtimes.co.uk/2014/04/18/fibre-broadband-plan-welcomed/?utm_medium=twitter&utm_source=twitterfeed

 

As usual they do these things better in Norway

 

http://arcticjournal.com/business/551/norways-far-north-future-internet-now

 

 

Poky internet connections are now a thing of the past for residents of Longyearbyen, on the Norwegian island group Svalbard.

In the past, the 2,100 people living in the world’s northernmost town faced the same, slow, internet realities as people in most other isolated areas.

But following an ambitious pilot project by Telenor, a Norwegian mobile and internet service provider, Longyearbyen now boasts of one of the world’s most advanced digital services.

The project, installing fibre optic cables at a cost of 12 million kroner ($2 million), has resulted in household internet speeds of 50 megabits per second. To put that speed in perspective, the average internet connection worldwide is 18 megabits per second. Only Japan and Hong Kong post faster average speeds.

“Longyearbyen is quite simply one of the world’s most advanced societies in miniature,†said Frode Støldal, CTO of Telenor Norway.

Edited April 18, 2014 by MuckleJoannie

[Acid]

It has been like trudging through syrup, while wearing lead boots! 

http://www.speedtest.net/result/3447741999.png
 
In Voe...

have a use of the BT speedtest too.. showing me 6.49mb D/L

http://speedtest.btwholesale.com/

Further Diagnostics

 Download speedhttp://speedtest.btwholesale.com/PerformanceTesterWS/images/help.jpgachieved during the test was - 6.49 Mbps
 For your connection, the acceptable range of speedshttp://speedtest.btwholesale.com/PerformanceTesterWS/images/help.jpg is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps

Edited April 18, 2014 by Acid

[Skalavagr]

According to BT Retail, the problem in Scalloway is due to Virtual Path Congestion, which is nothing to do with them as it is a BT Wholesale matter. The speed will never get any better until the exchange receives a VP upgrade and the upgrade won't be triggered until sufficient low speed problems are reported to BT Wholesale via customers complaining to their ISPs.

 

In other words: we're stuffed.