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Aaaaaaaaaaaaahhhhhhhhhhhhhhhh!   (Hits head against brick wall of internet slowness)

Well, lad, 'appen if thee were wi' a proper outfit like that there PlusNet*, you might get to speak Yorkshire wi' Obidiah on t' telly-phone oop on Ilkley Moor an' 'ave 'alf a chance o' understandin' '

Exactly the same.  Not all the time.  Can go for days without a problem but equally can have days when I have half a dozen (or more) drop outs in a hour.  Fairly confident that the problem is with BT

Yea mine was ok like 1 in the morning, able to stream netflix easily in HD. Person at BT said try changing my DSL filter and it may fix it after 24hours....like wtf?

I got a similar response from BT despite me trying to convince them there was a major outage affecting people across the isles. What I can't understand is why in this day and age do we need to inform BT there is a problem, you would think they would be able to tell when things ain't working. They don't even believe you when you do tell them.

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This is the info available from a bt customer site



We currently have 18 ongoing issues and 3 resolved issues.

If you can't see an issue for your area; you can enter your Broadband Number here to perform a personalised check.




Sun 25/05/2014 at 00:10

Broadband problem in the Shetland Island area

Dialling codes affected: 01595, 01806 & 01950


Estimated time to resolve 26/05/14 10:00

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Just seen this update on TalkTalk service centre.



Total Loss of Service

In progress In progress | Issue No: 30303
Engineer: Other

This customers exchange is currently experiencing an outage. Voice, Data and TV services are affected. Our Engineers are aware of the issue and are currently investigating.

LATEST UPDATE: contrary to our previous update BT have advised that there will be no engineers on site until 09:00hrs tomorrow morning. A team of Experts will be catching the 06:00hrs ferry and should be on site at 09:00hrs. We will continue to liaise with BT regarding he repair work and further updates will be provided as soon as available.

Services affected: Phone, Broadband, TV

Assigned date



No estimated fixed date



Have just called the landline from work however, and I am now getting my answer machine, where as before it just went to a steady tone (rather than redirecting to my mobille). Good job I didn't buy that 3g modem yet, however there may be one being ordered tomorrow for next day delivery. 6GB on EE should last me a week or so (Should maybe be fixed by then???)...

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I learnt the hard way with my 3G router switch off the auto-update on everything!

Currently watching HD movies on our connection with no problem so have to ask have they actually figured out what the problem is? If our broadband (EE & PlusNet) is fine (ping's a little high 100ms), why are people closer to the cable so badly affected?

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