Jump to content

Recommended Posts

  • Replies 817
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

Aaaaaaaaaaaaahhhhhhhhhhhhhhhh!   (Hits head against brick wall of internet slowness)

Well, lad, 'appen if thee were wi' a proper outfit like that there PlusNet*, you might get to speak Yorkshire wi' Obidiah on t' telly-phone oop on Ilkley Moor an' 'ave 'alf a chance o' understandin' '

Exactly the same.  Not all the time.  Can go for days without a problem but equally can have days when I have half a dozen (or more) drop outs in a hour.  Fairly confident that the problem is with BT

Yea mine was ok like 1 in the morning, able to stream netflix easily in HD. Person at BT said try changing my DSL filter and it may fix it after 24hours....like wtf?

I got a similar response from BT despite me trying to convince them there was a major outage affecting people across the isles. What I can't understand is why in this day and age do we need to inform BT there is a problem, you would think they would be able to tell when things ain't working. They don't even believe you when you do tell them.

Link to post
Share on other sites

This is the info available from a bt customer site

 

Broadband

We currently have 18 ongoing issues and 3 resolved issues.

If you can't see an issue for your area; you can enter your Broadband Number here to perform a personalised check.

 

 

 

Sun 25/05/2014 at 00:10

Broadband problem in the Shetland Island area

Dialling codes affected: 01595, 01806 & 01950

 

Estimated time to resolve 26/05/14 10:00

Link to post
Share on other sites

Just seen this update on TalkTalk service centre.

 

 

Total Loss of Service
TBC

In progress In progress | Issue No: 30303
Engineer: Other

This customers exchange is currently experiencing an outage. Voice, Data and TV services are affected. Our Engineers are aware of the issue and are currently investigating.

LATEST UPDATE: contrary to our previous update BT have advised that there will be no engineers on site until 09:00hrs tomorrow morning. A team of Experts will be catching the 06:00hrs ferry and should be on site at 09:00hrs. We will continue to liaise with BT regarding he repair work and further updates will be provided as soon as available.

Services affected: Phone, Broadband, TV

May
24
07:20
Assigned date

Diagnosing
Repairing


tbc

No estimated fixed date

 

 

Have just called the landline from work however, and I am now getting my answer machine, where as before it just went to a steady tone (rather than redirecting to my mobille). Good job I didn't buy that 3g modem yet, however there may be one being ordered tomorrow for next day delivery. 6GB on EE should last me a week or so (Should maybe be fixed by then???)...

Link to post
Share on other sites

I learnt the hard way with my 3G router switch off the auto-update on everything!

Currently watching HD movies on our connection with no problem so have to ask have they actually figured out what the problem is? If our broadband (EE & PlusNet) is fine (ping's a little high 100ms), why are people closer to the cable so badly affected?

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...