owdwife Posted October 16, 2012 Report Share Posted October 16, 2012 f. In fact, I find that most retail staff are freindly and helpful if you're freindly to them. It's human nature. From my experience, folk I know who complain about unfreindly staff tend to be on somewhere on the unfreindly scale themselves! Link to comment Share on other sites More sharing options...
piggywiggie Posted October 16, 2012 Report Share Posted October 16, 2012 I agree there "treat others how you would like to be treated"A simple smile and manors towards the person serving you can make all the difference as to how they serve. And who knows that simple smile you give may actually make their day. Link to comment Share on other sites More sharing options...
ShayC Posted November 12, 2012 Report Share Posted November 12, 2012 I have just bought a used car from Jims Garage (Toyota), got a very good deal, best I could find in the UK, and the service was excellent. Link to comment Share on other sites More sharing options...
nautim Posted November 12, 2012 Report Share Posted November 12, 2012 One of my headlamp bulbs went, so I bought a replacement. We couldn't get the fitting to budge so I went to JRJ this afternoon to have the bulb fitted. They did it immediately, only took a couple of minutes and wouldn't take any money for it. And all done with a smile. I'll stick the money in a charity box instead. Link to comment Share on other sites More sharing options...
mikeyboy Posted November 13, 2012 Report Share Posted November 13, 2012 I bought a hoover from GRs the other weekend. As I couldn't take the mess that the cheap Chinese piece of junk from tescos used to leave behind. New hoover though more expensive works lovely. Third electrical item I have bought from GRs in the last few years and have no complaints with price or service. Link to comment Share on other sites More sharing options...
Bog standard 2 Posted November 13, 2012 Report Share Posted November 13, 2012 Had a huge problem with my cars exhaust ran it into Shetland Exhaust and Tyre and was fitted into their busy day immediately. Chris bent over backwards to work it out for me asap and drove away with my car purring like a kitten. They did everything with a smile, great service and very reasonable bill at the end especially considering the amount of effort that went into it. Highly recommended:) Link to comment Share on other sites More sharing options...
Bog standard 2 Posted November 13, 2012 Report Share Posted November 13, 2012 Link to comment Share on other sites More sharing options...
shetlandcars Posted November 13, 2012 Report Share Posted November 13, 2012 I bought a hoover from GRs the other weekend. As I couldn't take the mess that the cheap Chinese piece of junk from tescos used to leave behind. New hoover though more expensive works lovely. Third electrical item I have bought from GRs in the last few years and have no complaints with price or service. hardly a fair comparison is it? Link to comment Share on other sites More sharing options...
ariel Posted December 2, 2012 Report Share Posted December 2, 2012 The staff in the Co-op cafe were excellent this Sunday - really cheery, helpful and polite, especially the tall young man on he counter. Much appreciated. Link to comment Share on other sites More sharing options...
Speccy Posted December 4, 2012 Report Share Posted December 4, 2012 The lady who works in the bag shop (up Mounthooly St) on a Saturday. Friendly, helpful, knowledgable, enthusiastic about the products. Doesn't make you feel pressurised or 'hard sold' but somehow I always spend more than I meant to, and come out with something I love. Link to comment Share on other sites More sharing options...
getaba1110 Posted December 6, 2012 Report Share Posted December 6, 2012 I bought a hoover from GRs the other weekend. As I couldn't take the mess that the cheap Chinese piece of junk from tescos used to leave behind. New hoover though more expensive works lovely. Third electrical item I have bought from GRs in the last few years and have no complaints with price or service. hardly a fair comparison is it? We’ve always found GR excellent Link to comment Share on other sites More sharing options...
getaba1110 Posted December 6, 2012 Report Share Posted December 6, 2012 Local retailers who charge an extra fee if you use your debit card for under £10 really need to think again! This just puts your punters off. Yes I know all about the banks charges, but if you put off customers you could end with no bank charges i.e. no business. Why don’t you try negotiating with your bank e.g. no bank charges for transactions of £10 or less. If that fails lobby our MP & MSP and let them know your issues and concerns. Link to comment Share on other sites More sharing options...
Fjool Posted December 6, 2012 Report Share Posted December 6, 2012 Sandwick shop charged me a fee for using my card at all, even though it was over £10! (O_O) Since this is an 'excellent service' thread, I should add that Bolts don't charge for using your card at all. Even for a few quid. Link to comment Share on other sites More sharing options...
shetlandcars Posted December 6, 2012 Report Share Posted December 6, 2012 Local retailers who charge an extra fee if you use your debit card for under £10 really need to think again! This just puts your punters off. Yes I know all about the banks charges, but if you put off customers you could end with no bank charges i.e. no business. Why don’t you try negotiating with your bank e.g. no bank charges for transactions of £10 or less. If that fails lobby our MP & MSP and let them know your issues and concerns. The banks charge a fee as you've mentioned, there is no negotiation, that's just the way it is and always has been - until that changes why should the retailer have to foot the bill for your visit? on a small purchase the profit could actually be less than the bank charges!With the way merchant bank services generally work; the less you put through in overall card transactions the higher the percentage they charge.Plus a lot of small retailers have a dial up terminal and may have a small charge for the authorisation phone call Link to comment Share on other sites More sharing options...
Speccy Posted December 6, 2012 Report Share Posted December 6, 2012 To try and wrest this back on topic, the assistants in Klaize tonight were friendly, cheerful and helpful, and are giving away £10 vouchers if you spend over a certain amount (not sure exactly how much, but I got £20 for spending £145). Link to comment Share on other sites More sharing options...
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