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hi,

i recently ordered sky. the engineer phoned the night before installation to find out what type of property it was, and was told single storey, detatched, timber construction.

 

when he came the next day, he looked around the house and told me that he wasnt authorised to attatch the dish to a wooden house.

 

so off he went. i phoned sky and told them, then was given 3 or 4 different reasons ho couldnt do the job including :not wanting to drill/screw into the timber of the house as it might rot the wood, not being able to secure a ladder to the house while installing dish, and the wood not being a strong enough fixing for the dish as it may blow around in the wind.

 

so im still waiting.

his number is 07534317926

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he looked around the house and told me that he wasnt authorised to attatch the dish to a wooden house.

That sounds like a load of pish from him and Sky - what percentage of housing in Shetland is wooden? They must have an attachment method that is suitable, surely?

That said, the dishes they use are so thinly coated that they corrode to dust inside 2 years. I got a much better one from Islesat, rock solid and guaranteed for 10 years. You get what you pay for...

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sharney houghs ---Afraid the sky engineer is probably correct.

 

Ofcom or Oftel lay down the rules & the "engineers " have to comply.

 

Who would you sue if something went wrong & your insurance company declined to stump up because the installation did not meet the required rules..

 

It's better known as red tape or bull ****

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the engineer comes up on the boat

Attaching to wooden houses is a no no as it penetrates the outer fabric of the building which can lead to no end of claims against sky for rot etc

plus finding a suitable anchor point is not easy without knowing whats behind the cladding.

They are also supposed to drill into the wall to anchor the ladder to it before climbing up but the timber wont offer any strength to do that.

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