any-one help?

[fionajohn]

right kodak 5250 wi-fi printer

i had a bad paper jam had to strip it down when i put it back it wouldn't connect to wi-fi scans ok

i thought i damaged something so got a kodak esp 3.2 says it's configured to my hub(i assume that means connected) but when trying to download a driver  my computer won't pick that up 

so can both printers have the same problem? or have i missed something

[Colin]

Are you trying to run the setup via wireless?  I wouldn't....

 

Use a cable if you can (either Cat5 or USB) and play with the wireless once you have things running.

 

Anyway for Wireless

 

Make sure that the printer is on the same 'network' as your pc.

 

Does your printer have an IP Address and, can you 'see' it?

 

Your router would normally issue the printer an IP Address in the range 192.168.0,1 through to 192.168.0.254 or

192,168,1,1 through to 192.168.1.254. 

(Not absolute and,may vary)

 

Whichever scheme it uses, it should be on the same network as your PC

 

Try and set the printers IP Address manually.

 

To establish the IP Address Range your router uses do the following;

 

From your PC;

Start->Run->cmd

 

Type ipconfig and hit the enter key

 

Make a note of the following entry

 

IP Address of your PC (should be in one of the ranges quoted above and might show two different Addresses)

Gateway Address (This is 'normally' your routers IP Address)

Subnet (this is normally 255.255.255.000)

 

On the printers Control Panel

 

Select an IP Address in the same range as the router and your PC.but, NOT THE SAME ONES used by your PC (or any other devices you might have on the network such as iPhones etc.)

 

Enter the SubNet as above

 

Enter the Gateway as above.

 

Re run the Setup CD and see if it connects.

 

That should be enough to get you printing again.

[fionajohn]

thanks for that but you lost me  it was the router! tried another one and everything working as it should

[fionajohn]

right i thought i'd fixed my problems BUT 

printer works when printing from computer i.e. office program 

won't print from internet google but will from ie must be a blocker or pop-up blocker but where ?

 

any-one any ideas

[Colin]

If you can print from your computer then, you can print any internet content.

 

Check all your browser options and security settings.

[fionajohn]

hi colin i got a reply from kodak saying to go to tools then internet options i'm on window 8 got tools but no internet option any idea where abouts i find them?

[Colin]

hi colin i got a reply from kodak saying to go to tools then internet options i'm on window 8 got tools but no internet option any idea where abouts i find them?

Yes, in Windows XP....<G>

 

Don't have Windows 8 so, can't offer more than general stuff but, try searching the Help for Internet Options.  That should turn something up.  Just which settings you tweak I have no idea.

[MuckleJoannie]

If you are using Internet Explorer the Tools button is a gear wheel just below the red X at the top right of the screen.