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Khit I must admit it did make me smile. Especially the bit about the Tourist Office being shut. I have a strange suspicion I met them. Discussed seeing the Northern lights as well as the erratic opening hours of the tourist office.

J M Johansen coming through Lerwick Harbour at lunchtime http://farm6.staticflickr.com/5534/10555473275_3b9cb71e32.jpgIMG_2875 by GordonW73, on Flickr

'Thinking it would be a small portion' - what utter nonsense. If you thought that then you are naive to say the least. As for the food quality, we do not use catering food but our food is from Birds Eye, Findus, McCain etc and the macaroni cheese (just for your information) is Findus. Sort of shows up your ridiculous comments doesn't it. Did you complain at the time? Did you leave any of your meals? No, I thought not. As for your kids not eating their macaroni cheese;- you have ordered fish and chips, they are also sat next to a menu offering chocolate cake, chocolate ice cream, chocolate milk shalkes etc etc so it is hardly surprising really. Perhaps you should have ordered them something they wanted instead of something you wanted them to have? Perhaps them not eating the meal you were having to pay for was the real root of your issue, not anything to do with us at all. Our meals are £3.95. If there were four of you then that makes £11.80 so you must have had a whole lot more such as drinks, cakes, ice cream etc which seemingly was not a problem? 'Micro slops'? You have the same manufacturers in your freezer so unless you want to criticise constructively then why bother?. We get many many returning customers thank you. Seems that you have nothing else to do than start multiple threads which come over as you having a tantrum, somewhat reminiscent of a child being told to tidy their room before they are allowed out to play. We do not 'rip off' anyone, and as far as our many hundreds of visitors every year are concerned that come back year after year, they do not think that either. As I have replied in a previous posting, if people have a genuine complaint then we are happy to help, take on board ideas and sort the issue. 'Thinking it would be a small portion' - what utter nonsense. If you thought that then you are naive to say the least. As for the food quality, we do not use catering food but our food is from Birds Eye, Findus, McCain etc and the macaroni cheese (just for your information) is Findus. Sort of shows up your ridiculous comments doesn't it. Did you complain at the time? Did you leave any of your meals? No, I thought not. As for your kids not eating their macaroni cheese;- you have ordered fish and chips, they are also sat next to a menu offering chocolate cake, chocolate ice cream, chocolate milk shalkes etc etc so it is hardly surprising really. Perhaps you should have ordered them something they wanted instead of something you wanted them to have? Perhaps them not eating the meal you were having to pay for was the real root of your issue, not anything to do with us at all. Our meals are £3.95. If there were four of you then that makes £11.80 so you must have had a whole lot more such as drinks, cakes, ice cream etc which seemingly was not a problem? 'Micro slops'? You have the same manufacturers in your freezer so unless you want to criticise constructively then why bother?. We get many many returning customers thank you. Seems that you have nothing else to do than start multiple threads which come over as you having a tantrum, somewhat reminiscent of a child being told to tidy their room before they are allowed out to play. We do not 'rip off' anyone, and as far as our many hundreds of visitors every year are concerned that come back year after year, they do not think that either. As I have replied in a previous posting, if people have a genuine complaint then we are happy to help, take on board ideas and sort the issue. Just to reply for the last time.I will confess to having the odd bag of McCain oven chips in my freezer,but I have never bought or consumed any ready meals made by any of the manufacturers you listed. If you are so proud of their quality I'm sure you should include the manufacturers name in your descriptions on your "specials menu" board. That way people would be fully aware of what they are getting. As I mentioned earlier the majority of all 4 of our meals were left uneaten.I only ate the peas and the thin sliver of fish from within the thing it was presented in.The kids left at least 80-90 percent of their macaroni, even after being loaded with ketchup.They wouldn't even eat my chips. I prefer my kids or ones in my care to have a proper meal before getting a chocolate treat.Two of the kids including my daughter don't actually like chocolate or chocolate drinks so I don't think there was any deception on their behalf. £3.95 X 4 = £15.80 but there were 2 adults and 3 children.My cousin wisely chose the bacon roll and we all had drinks resulting in a bill of £28.50. I'm curious to know how many returning customers come back especially for the ready meal experience. I'm sure homemade macaroni and cheese would be quick and easy to prepare and could be frozen to keep for another day.(also microwavable to defrost) This may also boost your profit margins. My advice is to ditch the ready meals for freshly made sandwiches and soup and bring on the homemade macaroni. Keep up the good work with the tasty chocs. Criticizing constructivley P Maddison

Last Tuesday time again . Mass meeting tomorrow (Tuesday 29th Oct), 19:30 at the Garrison.