^Try engaging your brain before posting a rant. 10 seconds on Google finds this. http://www.royalmailgroup.com/media/press-releases/royal-mail-and-trading-standards-launch-new-joint-initiative-tackle-scam-mail This is a major issue for the elderly and infirm and costs them tens of millions each year, you clearly have no idea of how this affects people and how the post office are trying very hard to help with their hands tied behind their backs. Little wonder this place is turning into a wasteland with attitude like yours.