Some people are not aware that from 1st January BT are now charging their customers £1.75 a month for the 1571 service and another £1.75 for the visual display of phone nos of incoming calls. An extra £3.50 a month on your bill, so I've cancelled them from my account - they won't be missed. Maybe the other phone providers are charging the same, I don't know. To cancel the BT increase in charges, ring 0800 707 6044, this is the number they give to upgrade their services - if you ring the number they give you'll be kept on hold all day.