Just seen the article about Viking Bus Station and the lack of waiting room facilities, i also see a long running thread on this theme just resurfaced. It reminded me of my trip down to Lerwick for UHA, great evening and time to catch the bus back to Brae. I was expecting to find a toilet at the station before the journey back and recall ( from hazy memory) that I was anxious to find what appeared to be the men's toilet, locked away behind a cage. There were a few ladies coming and going out of what looked like a key fob operated disabled access toilet, holding the door open for each other. Not being the sort of guy who loiters round bus station toilets I was drawn back to 'Da Wheel' to spend a penny, then several more pennies as I was compelled to have a swift pint before heading back to the (not a ) bus station. I'm a very infrequent visitor to town by bus, what's going on with that non bus station ? You'd think on a busy evening like UHA there would be toilet facilities available before folks head off far and wide. Is the toilet ever open during the day ? or is it the case as Mrs Ho says " It's not a bus station anymore" - she's dead right there, it's a grim, dingy dark layby where buses come and go from. It hardly warrants the grand title 'Viking Bus Station' Is Lerwick the only town in the British Isles where the central bus station owner denies it is a bus station ??? I thought Zettrans might have some sort of obligation to ensure provision of facilities, but it seems it is down to SIC. As the main overland transport hub in the Isles it is tragic that there are no better facilities on offer than this. What impression does this give a visitor who steps off the ( maybe cancelled) ferry to continue their journey from the Viking. Pity the non car driver who has to use this frequently for work or shopping. A future cafe to replace the waiting room with no "obligation to buy" sounds well and good, it will be interesting to see how long you could leave your luggage or Granny there free of charge or comfortably sit at a private businesess table reading your paper without buying anything, let alone open your flask and eat your own sandwiches for that matter.