I Agree re the service times. They just don't seemed to be manned for service. It seems they are cutting costs w fewer employees n hence can't serve customers w speed and efficiency. Peerie cafe n havly have a similar problem with the staff being teenagers and no proper supervision to teach them. I've stood and waited to be served whilst they finish their personal conversations. And been in the havly and no one at the counter! So frustrating! I will say that the havly seems to have new kitchen staff or something as the soups are extremely delicious and the specials board items are very tasty. BIG improvement!! They had mussels on the menu last week and they were fabulous! Enjoyed every bit. We went in on Monday and it was super busy, they had some lovely chocolate cupcakes I took back to the office and we were impressed but went back on Tuesday and there were lovely looking lemon ones but when we tasted them they weren't as delicious as the chocolate ones. We think there are more than one baker and we vote for the chocolate cupcake maker! Yippee!! The scones are also really good. Though the tray bakes are a hit or miss. Again seems to be a different baker. I do enjoy the cheesecake at peerie cafe and their other treats! They have a more diverse selection of sweets to go with a coffee!