facey

The grass is always greener ' but there's no place like gome

they are just up to tricks. I tweaked my snr values to connect at 17meg and was getting full 1.7mb/s download

TalkTalk up to tricks again. changed package and added tv for free, so they killed of a package boost allowing up to 20meg on my line thus slowing my line speed to 10/11meg called and had to get a manager to boost my line speed manually to get back to my usual 14meg. Now i've slowed again and had to snr tweak to get back to proper speed http://www.speedtest.net/result/3422216930.png

i had to call talktalk for compensation, they offered 19pound so i had to escalate to a manager and have a further 2 months line rental applied. if you leave it you''ll get f'all

http://www.speedtest.net/result/3227372609.png

If you have an older type socket, change it for an NTE5 http://www.ebay.co.uk/itm/NTE5-BT-Master-Telephone-Socket-/111219715977?pt=LH_DefaultDomain_3&hash=item19e5362f89 DO NOT tell BT about this and if you are calling them out for any work make sure you change back to whatever set up you had before. You may also need this http://www.ebay.co.uk/itm/Push-Down-Krone-Tool-IDC-Network-Telephone-Insertion-Cable-Cutter-Stripper-/150851128007?pt=UK_Computing_CablesConnectors_RL&hash=item231f6d8ac7 take photos of the wiring before removing so you do not forget where they go.

http://www.speedtest.net/result/3121414775.png snr tweaked Status: Up Downstream Rate: 15440 Kbps Upstream Rate: 1020 Kbps

http://www.speedtest.net/result/3121389225.pngcurrent download router connection snr has not been tweaked Up Downstream Rate: 14025 Kbps Upstream Rate: 1020 Kbp

what is the model of the vaio

Exactly the same. Not all the time. Can go for days without a problem but equally can have days when I have half a dozen (or more) drop outs in a hour. Fairly confident that the problem is with BT rather than Plusnet even though I pay Plusnet for my internet. One day I will get irritated enough not to try calling support (been hard to get through lately) but to call sales demanding a mac code. At least BT would give me 6 months free internet. Use http://www.samknows.com/broadband/broadband_checker to identify what types of connections you can get. In Shetland we are limited by BT as no other ISP wants to spend the money putting there own equipment in the exchanges to unbundle them and allow for better speeds. So almost all ISP's are piggybacking on BT's equipment, if you are having a fault it is down to BT and when you try and resolve it you are stuck speaking to your ISP acting as a middleman. Lerwick has 1 LLU operator that has unbundled the exchange, which is TALKTALK and I can confirm that I get speeds of 13Mbs or 15Mbs if I tweak my SNR values. I am with TalkTalk and the download speeds are pathetic, so I am interested to know how you tweak SNR values to see if it makes any difference. Customer support is non-existant what area do you live in? what type of router do you have? who supplies your phone line? what type of phone sockets do you have? how many phone sockets? are you plugged in to the master socket? how many computers are connected to your router? Is anybody else thats connected stealing all the bandwidth by downloading torrents etc? Are all questions you need to answer before looking at trying to tweak SNR values.

Exactly the same. Not all the time. Can go for days without a problem but equally can have days when I have half a dozen (or more) drop outs in a hour. Fairly confident that the problem is with BT rather than Plusnet even though I pay Plusnet for my internet. One day I will get irritated enough not to try calling support (been hard to get through lately) but to call sales demanding a mac code. At least BT would give me 6 months free internet. Use http://www.samknows.com/broadband/broadband_checker to identify what types of connections you can get. In Shetland we are limited by BT as no other ISP wants to spend the money putting there own equipment in the exchanges to unbundle them and allow for better speeds. So almost all ISP's are piggybacking on BT's equipment, if you are having a fault it is down to BT and when you try and resolve it you are stuck speaking to your ISP acting as a middleman. Lerwick has 1 LLU operator that has unbundled the exchange, which is TALKTALK and I can confirm that I get speeds of 13Mbs or 15Mbs if I tweak my SNR values.