You're right Exciseman if you could return tickets i'm sure the majority of people would, its a lot easier!! I know in previous years for example we've handed tickets for events over at the door as someone has not been able to make it so someone else can get the chance. As Burda says if there are no performances for whatever reason that only the facevalue of the tickets will be refunded, maybe tickets should be like other purchases no reciept, no refund. That would perhaps discourage people from purchasing tickets at inflated prices after all, £15/20 down the drain you can accept just, but imagine paying £80-100+ per ticket for a couple of tickets from for example Shetlink & the band not showing. You'd feel fairly gutted i would think & the person who'd sold you the tickets would be laughing!! Saying that on the terms & conditions it maybe already requires a reciept for refund?