Customer satisfaction surveys are important tools to measure a client's satisfaction with your business. The best way to discover whether or not your customers are pleased with the service they received is to ask them! 95% of complaining customers will do business with you again if you resolve the complaint instantly. Customer satisfaction survey template are fast and easy ways to gather information about all aspects of the purchasing process and to discover how and where your business can improve. An average organization loses about 15% of its customers every year.
