Mookie

I have not been able to make or receive calls or texts on O2 since Tuesday dispite having a full signal showing on my phone. This is very annoying and after speaking to the helpful (not) customer care line feel like stuffing the phone down their throats! Question: "Are you aware that there isn't a full O2 coverage in Shetland?" Reply: Yes but I have managed to get a signal on O2 for the past year which has now disappeared and it's not because I have a dodgy sim card - there is more than me have a problem!! Now very hacked off but did manage to get a small refund but not able to phone anyone to tell them!